Frequently Asked Questions
The members of the Whistler Alpine Guides Bureau’s team have been chosen for their expertise and experience within their field. With a staff of over 20 professionals, all with their own unique backgrounds and experience, we employ only the best instructors and guides, all of whom are certified in advanced first aid and have a strong background leading in the outdoors. All ski, rock climbing and alpine guides are trained and certified by the Association of Canadian Mountain Guides (ACMG).
Our office is located in the Market Pavillion Building. Behind the IGA, above Dups Burito and Katmandu Sports, next to the Whistler Eye Clinic.
We sure do! Whether you want to explore a glacier, try the unique Via Ferrata, hike through Whistler's wildflower-laden alpine or try rock climbing - we have an activity that will pique your interest. No previous experience is necessary. Our professional guides will teach you everything you need to know.
If you have tried rock climbing in a gym, or have done some hiking on your own, let us know! We'll make sure to fit you with a program that will take your experience to the next level.
We also offer a variety of programs for advanced backcountry users (Overnight Alpine Experience, multi-day mountaineering objectives, Multi-Pitch Classics - to highlight just a few). Additionally, our privately guided tours allow you to customize an adventure that will challenge your personal goals.
Definitely. We would like to know about your previous experience so we can make sure to fit you with a program that will take your experience to the next level.
Our advanced programs include overnight alpine hiking, multi-day mountaineering objectives, multi-pitch rock climbing routes and customized adventures that will challenge your personal goals.
Absolutely! Call us for more details.
Via Ferrata, Glacier Walk/Hike, Musical Bumps, and Scrambling depart from Whistler Village. Rock Tours and all hiking programs requrie transportation from the Whistler Village to the tour location.
Transportation is not included in the tour price. Contact us if you require assistance arranging transportation to the location of your tour.
We use the lifts for quick access to the backcountry of Whistler mountain. If you are joining us for a Glacier Hike or Walk, Via Ferrata, Scramble, or Musical Bumps Hike, a lift ticket will be necessary.
Tickets are available for sale at our office. Guests who are WhistlerBlackcomb Season Pass Holders do not require any additional lift ticket.
Whistler lies within the Coast Mountain Range, an area characterized by moderate temperatures and heavy precipitation. Our seasonal rains mean that our mountains are lush with plan growth throughout the summer. Temperatures vary dramatically between lowland coastal and the adjacent alpine area. On the same day that shorts will be appropriate in Whistler Village, you'll want to be equipped with warm layers in the mountains.
We strongly recommend wearing synthetic or wool clothing instead of cotton while in the backcountry, even in the summer. Cotton does not wick moisture and can become abrasive, causing blisters when wet. In addition, cotton can hold moisture against your body and make you cold.
A second tip would be in one word - layers! When you dress in layers, it allows you to adjust better to the temperature changes of your body and the environment.
Finally, be sure to wear outdoor footwear and warm socks. Hiking boots are ideal for all of our programs, and running shoes can be acceptable as well.
We provide all the technical equipment you will need on your tour. You can enjoy your experience even more if you ensure that you are dressed for the mountain environment (see "what should I wear?" question).
Booking Policy:
- All participants must sign a waiver in order to participate in the program.
- Persons under the age of 19 years must have their waiver witnessed by a parent or legal guardian.
- All booking cancellations will result in a $25 plus tax cancellation fee per person.
- Failure to cancel or reschedule 24 hours before single-day program or 14 days before a multi-day program will result loss of tuition for that program.
- All programs are subject to cancellation pending adequate registration.
Please feel free to contact us if you have any questions. This is our general cancellation policy - some booking-specific details may be applied to your reservation.
Check out whistler.com for a good selection of local hotels. If you will be travelling on a budget then you can find a list of local hostels here.
For clients who are planning on booking our Earn Your Turns tour, we have the perfect package for you - Stay & Play: a great all inclusive combo.
Call us for more details.
